TRADE WITH US
Bring your books, movies, and music and trade with us. We’re always happy to look at what you want to trade at any time. Our trade policy is customer friendly. There are no hidden fees and you can use your credit at both of the Book Exchange locations at any time!
New Trade guidelines under COVID-19
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Trades are still being accepted daily with some adjustments:
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Effective immediately, all trade volumes are limited to 2 bags person.
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Effective immediately, we are limiting the number of people in our stores to 10-person maximum.
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Drop-off trades are strongly encouraged. We are also encouraging those planning to drop off their trades only to remain in their cars while we come to you to receive your trades. Please give us a call at 222-0117 (VA Beach location) or 583-2665 (Norfolk location). Doing so will help minimize contact, maintain social distancing, prevent long lines and allow those who intend to shop are able to do so.
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Please remember to include your contact information with your trades so that we can (1) contact your when your trade is completed, and (2) minimize loss/misplaced items.
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All unaccepted items must be picked-up within 24 hours of notification. Any items not picked-up will be considered as donations and removed from our store promptly to keep our store clean and sanitary.
We appreciate your co-operation, understanding and continued support. Our goal is to keep you well stocked with books, movies, and music during these very difficult times while keeping everyone safe and healthy.
WE ACCEPT TRADES 7 DAYS A WEEK
Both our stores, in Norfolk (Wards Corner) and Virginia Beach (Lynnhaven), accept trades daily during normal store hours.
Norfolk hours:
Mon-Sat 9 AM - 7 PM, Sun 12 PM - 7 PM
Contact: (757) 583-2665/2667
Virginia Beach hours:
Mon-Sat 9 AM- 9 PM, Sun 12 PM - 9 PM
Contact: (757) 222-0117
Questions? Give us a call.
FAQ
WHAT IS OUR TRADE PROCESS?
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We evaluate each item based on condition, popularity and our current inventory (what we don't currently have on our shelves).
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For items we accept, the trade credit for:
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books are 1/4 of the original cover price (MSRP).
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movies & music are 1/2 of our selling price.
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Your credits are good for use at both Norfolk and Virginia Beach locations.
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A typical trade takes about 10-15 min but this depends on the volume, age, and condition of the books. Books with no ISBN may take longer.
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In a hurry? No problem. You can "Drop-Off" your trade with us. We will give you a call when we are done.
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Anything we cannot accept can be donated through us. We hold a charity sale for all donated items each month to help local non-profit organizations of Hampton Roads. All proceeds from the event are donated to the organization of the month.
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All trades are at the discretion of the Book Exchange staff.
WHAT DO WE TAKE?
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We accept Books, CDs, DVDs, Blu-Rays, Vinyl Records, 45 rpm singles & Cassette Tapes in good condition.
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We accept fiction and non-fiction of various genres in paperback and some in hardcover (depending on the subject, year of publication and the current demand).
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We take many books, movies, and music in nearly every category. Bring them in and we'll happily look at them.
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Books must be in good condition and have little to no notes, underlining, highlighting, etc.
WHAT WE DO NOT TAKE?
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Books with excessive damage.
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Books, movies, and music with evidence of mold, insects or pet hair. Items must be brought to us in clean containers or bags.
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Encyclopedias and magazines.
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CDs, Vinyl Records, Cassette Tapes, DVDs and Blu-Rays without the original cover/artwork and cases.
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VHS tapes.
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Books, movies, and music with explicit or parental advisory contents.
* All trades are at the discretion of the Book Exchange staff. We reserve the right to decline books, CDs, DVDs, Blu-rays and records that do not fall within our trade policy.
