WHAT IS OUR TRADE PROCESS?​​

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• We do not offer cash for items we take

• There is a trade limit of 2 bags or boxes (equivalent to a paper grocery bag) per customer per day

• Larger trades are welcome but must be dropped off.

• We evaluate each item based on condition, popularity and our current inventory (what we don't currently have on our shelves).

• For items we accept, the trade credit for:

  • books are 1/4 of the original cover price (MSRP)

  • movies & music are 1/2 of our selling price

• Your credits are good for use at all locations

• A typical trade takes about 10-15 min but this depends on the volume, age, and condition of the books (books with no ISBN may take longer)

• You can "Drop-Off" your trade with us at anytime (we will give you a call when we are done)

• Anything we cannot accept must be picked up within 48 hours of notification (or) you can be donate through us.

• Any items not picked up within 48 hours will be automatically donated

• We are not a non-profit organization and are unable to issue a tax receipt for donated items

• All trades are at the discretion of the Book Exchange staff.  ​

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WHAT DO WE TAKE?

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• ​We accept Books, CDs, DVDs, Blu-Rays, Vinyl Records, 45 rpm singles & Cassette Tapes in good condition.  

• We accept fiction and non-fiction of various genres in paperback and some in hardcover (depending on the subject, year of publication and the current demand).  

• We take many books, movies, and music in nearly every category.  Bring them in and we'll happily look at them.

• Books must be in good condition and have little to no notes, underlining, highlighting, etc. 

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WHAT DON'T WE TAKE?

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• Books with excessive damage.

• Books, movies, and music with evidence of mold, insects or pet hair.  Items must be brought to us in clean containers or bags.  

• Encyclopedias and magazines.

• CDs, Vinyl Records, Cassette Tapes, DVDs and Blu-Rays without the original cover/artwork and cases.  

• VHS tapes.

• Books, movies, and music with explicit or parental advisory contents.​

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DONATIONS

• You can donate books, magazines, CDs, DVDs, Blu-Rays, vinyl records, cassette tapes through us

• We do not accept VHS tapes for donations

• All donated items are sent to various non-profit organizations such as Salvation Army, Goodwill, Better World Books, etc.  We also hold a charity sale for all donated items each month to help local non-profit organizations of Hampton Roads.  All proceeds from the event are donated to the organization of the month.  

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